Long Term Care Advisor Match

Nationwide CareMatters II: 2026 Review of the 100% Cash Indemnity Hybrid LTC Leader

Nationwide CareMatters II is the best-known pure cash indemnity hybrid long-term care product in the U.S. market. Unlike most competing hybrid policies that pay benefits against submitted receipts, CareMatters sends you cash once your claim is triggered — no documentation, no restrictions, and you can use it to pay a family member as your caregiver. Here's an independent analysis of how it works, who it fits, and when it beats the alternatives.

Bottom line. Nationwide Life Insurance Company carries an AM Best Financial Strength Rating of A+ (Superior).1 The flagship product — CareMatters II — pays 100% cash indemnity once your claim is triggered, requires no receipts or expense documentation, and explicitly permits benefit payments to informal caregivers including family members. This makes it a strong choice for buyers whose most likely care scenario involves a spouse, child, or other family member providing hands-on help rather than a formal care agency. It is not the right fit for buyers who need Partnership policy Medicaid protection, buyers making a 1035 exchange from an annuity chassis (OneAmerica Asset Care handles that better), or buyers who need maximum pay-option flexibility (Lincoln MoneyGuard has more choices).

What Nationwide CareMatters II is

CareMatters II is a linked-benefit (hybrid) long-term care insurance policy — a permanent universal life insurance contract with an accelerated LTC rider. The core mechanics are:

The benefit trigger follows IRC §7702B: the insured must require substantial assistance with at least 2 of 6 Activities of Daily Living (ADLs) — bathing, dressing, eating, toileting, transferring, continence — or have a severe cognitive impairment certified by a licensed healthcare practitioner. Once triggered, benefits flow monthly until the specified amount is exhausted or the insured recovers.

Nationwide has offered linked-benefit LTC products since the 1990s and CareMatters II is the current flagship iteration, consistently ranking among the top two or three hybrid LTC products in independent adviser comparison reviews.

The 100% cash indemnity structure — the defining feature

The most significant distinction between CareMatters II and most competing hybrid LTC products is the benefit payment structure. This is not a minor administrative detail — it meaningfully changes how your coverage works in practice.

Reimbursement-based policies (which includes most traditional standalone LTC policies and some hybrid products) pay benefits against submitted receipts for qualified LTC expenses. You receive the lower of your actual incurred costs or your daily/monthly benefit cap. If you have a light week of care, you receive a lower benefit check.

CareMatters II pays 100% cash indemnity. Once your claim is triggered and approved, you receive your full monthly benefit amount every month — regardless of whether your actual care costs are higher, lower, or different in nature. You do not submit receipts. Nationwide does not audit how you spend the money.

What 100% indemnity means for your planning. Your care budget is fixed and predictable from the moment of claim approval. If your monthly benefit is $6,000 and your actual care cost in a given month is $3,500, you keep the $2,500 difference. If your costs are $7,000, you absorb the $1,000 gap. This is fundamentally different from reimbursement, where the insurance company pays what care costs (up to the cap) — not a guaranteed cash amount.

For most buyers, this is the right structure. A fixed monthly cash benefit is simpler to plan around than a variable reimbursement amount. It also eliminates the administrative burden of receipt tracking and expense documentation during what is typically an already-stressful caregiving period.

The informal caregiver benefit

CareMatters II's 100% cash indemnity structure has a practical implication that goes beyond administrative convenience: you can pay an informal caregiver, including a family member, neighbor, or friend.

Because Nationwide places no restrictions on how you use your monthly cash benefit, you can direct that money to whoever is providing your care — including your adult child, spouse (in some scenarios), or a trusted neighbor. The only requirement is that a U.S.-licensed healthcare practitioner must include informal care as part of your certified plan of care.3

This is a meaningful distinction from reimbursement-based policies. Under a reimbursement structure, care provided by unlicensed family members typically doesn't qualify as a reimbursable expense — so your benefit checks are tied to formal agency care. Under CareMatters II's indemnity structure, once the monthly benefit is yours, you decide how it's allocated.

The practical value: informal care can often provide more total care hours per dollar than formal agency care. A family member providing help with bathing, dressing, and meals at $25/hour covers more of your day than a home care agency billing $35–$50/hour with scheduling minimums. If your care situation is likely to involve family participation, the indemnity structure extracts more coverage value from the same monthly benefit amount.

Coverage options and benefit structure

CareMatters II allows meaningful customization across its key coverage dimensions:

Feature Available options Planning note
Benefit period2 to 7 yearsMedian LTC stay is 2–3 years; women average 3.7 years. 5+ year periods are meaningful for cognitive impairment scenarios (Alzheimer's typically 8–12 years)
Inflation protectionNone, 3% simple, 3% compound, 5% compoundCompound inflation matters over 20+ year horizons; simple inflation reduces premiums but underperforms compound at longer durations. See our inflation protection guide
Elimination period90 days (retroactive)See retroactive mechanic below — first benefit check covers the prior 90 days retroactively, so out-of-pocket exposure is temporary, not permanent
Premium paymentSingle-pay, 5-pay, 10-pay, pay to age 65, pay to age 100Single-pay has the best LTC leverage per dollar; 10-pay is the most common choice for buyers in their 50s who prefer spreading funding
Residual death benefit20% of specified amount guaranteedEven after fully depleting LTC benefits, 20% of the original specified amount passes to heirs — CareMatters is never a total loss for your estate

How the specified amount and monthly benefit relate

The specified amount is the total dollar pool you are purchasing. The monthly benefit = specified amount ÷ benefit period (in months). For example, a $360,000 specified amount with a 6-year (72-month) benefit period produces a $5,000/month LTC benefit. With a 3-year (36-month) period, the same $360,000 produces $10,000/month. The choice between a longer benefit period at lower monthly benefits versus a shorter period at higher monthly benefits depends on which scenario you're most concerned about: long-duration cognitive impairment or high-cost intensive care.

The 90-day retroactive elimination period

CareMatters II has a 90-calendar-day elimination period — but it works retroactively, which is meaningfully different from how most traditional LTC policies handle the elimination period.

With a standard 90-day service-day elimination period (common in traditional LTC insurance), you pay for 90 days of care out of pocket before insurance begins. Those 90 days can represent $27,000–$54,000 in out-of-pocket costs at current care rates, and with home care on a part-time schedule, a "service day" elimination can take months of calendar time to satisfy.

CareMatters II uses calendar days — all 90 days count regardless of how much care you received on each day. More importantly: once the 90-day calendar period is satisfied, the first benefit payment includes a retroactive catch-up covering the prior 90 days plus the current month.4

The retroactive mechanic in practice. Suppose your claim is triggered on January 1. Under the retroactive EP, the 90-day period runs January through March. On April 1, you receive your first check — which covers January, February, March, and April. Your total out-of-pocket during the waiting period is real, but you are reimbursed for it in the first payment. The economic exposure is a 3-month cash flow gap, not a permanent cost.

This is not as clean as Lincoln MoneyGuard's true zero-elimination-period structure (MoneyGuard benefits begin at claim approval with no waiting period). But CareMatters' retroactive mechanic is substantially better for buyers than a traditional 90-day elimination period where the out-of-pocket costs are permanent. If you have 90 days of liquid reserves to bridge the gap, the retroactive EP works well in practice.

CareMatters Together — the couples-specific product

In addition to the individual CareMatters II policy, Nationwide offers CareMatters Together, a joint-life linked-benefit product designed specifically for couples.5

The mechanics differ from buying two individual CareMatters II policies:

CareMatters Together competes directly with OneAmerica Asset Care's shared care rider and with buying two individual policies with a shared care feature. The key trade-off: a shared pool is efficient if care needs are concentrated in one spouse, but a couple where both spouses need concurrent long-duration care can exhaust a shared pool faster than two individual policies with separate benefit periods. For the statistical majority of couples — where one spouse needs substantial care and the other doesn't — the shared structure is cost-efficient.

For an in-depth discussion of couples-specific LTC planning, see our spousal LTC planning guide and our analysis of the shared care rider.

Tax treatment of CareMatters II in 2026

CareMatters II qualifies as a tax-qualified long-term care insurance contract under IRC §7702B. The tax treatment:6

Note that CareMatters II's life insurance chassis is best suited for a 1035 exchange from an existing life policy. If you are funding with non-qualified annuity cash value, OneAmerica Asset Care's annuity chassis may produce a more favorable exchange structure — this is a scenario where a fee-only advisor's carrier comparison adds significant value.

Who Nationwide CareMatters II fits

CareMatters tends to be the right answer when:

CareMatters is typically not the right answer when:

CareMatters II vs. Lincoln MoneyGuard vs. OneAmerica Asset Care

These three products dominate the hybrid LTC market. Here's an objective comparison of the key trade-offs:

Feature Nationwide CareMatters II Lincoln MoneyGuard Fixed Advantage OneAmerica Asset Care
AM Best rating (2026)A+ (Superior)A (Excellent)A+ (Superior)
Benefit payment100% cash indemnity — no receipts, no restrictionsChoice at claim: 100% reimbursement or 80% indemnityReimbursement (life chassis); indemnity on annuity chassis
Informal caregiverYes — pay family or friends with plan of carePartial — 80% indemnity election allows informal use; 100% reimbursement restricts to formal expensesMore limited on life chassis; annuity chassis allows broader use
Elimination period90-day calendar, retroactive (first check covers prior 90 days)Zero — benefits begin at claim approvalVaries by chassis and state; typically 90 days
Pay optionsSingle, 5-pay, 10-pay, pay to 65, pay to 100Single, 5-pay, 10-pay, ongoing — most flexible in marketSingle, 10-pay, lifetime pay
Couples optionCareMatters Together — joint policy with shared benefit pool (48/72/96 months)MoneyGuard Survivorship available; couples discountsShared care rider — industry-leading joint coverage for couples
Best 1035 exchange fromLife insurance cash valueLife insurance cash valueNon-qualified annuity (annuity chassis); life insurance (life chassis)
Residual death benefit20% of specified amount guaranteed, even if LTC fully depletedVariable — death benefit reduced as LTC benefits paid; no guaranteed floorVaries; residual benefit features differ by chassis
Best known forPure indemnity; family caregiver flexibility; high single-premium LTC leverageFlexible pay structure; longest track record; zero EPAnnuity chassis for non-qualified annuity exchanges; shared care rider for couples

None of these products is the universal winner. The right carrier depends on your specific funding source, care scenario, and planning priorities. Nationwide CareMatters II wins on indemnity purity and family caregiver flexibility. Lincoln MoneyGuard wins on pay flexibility and elimination period structure. OneAmerica Asset Care wins on annuity exchange efficiency and couples shared care design. Getting competing illustrations run by a fee-only advisor — one who has no carrier preference — is the only way to see which product pencils out best for your specific inputs.

The commission structure — and why it matters for CareMatters evaluations

First-year commissions on single-premium hybrid LTC products like CareMatters II typically run 5–8% of premium. On a $200,000 single-premium deposit, an agent can earn $10,000–$16,000 in a single transaction. This creates well-documented selection pressure:

This doesn't make CareMatters II a bad product. For buyers who fit the profile, it is genuinely the best available option. But it does mean that most buyers who receive a CareMatters recommendation from a commissioned agent have not seen:

A fee-only advisor runs all of these scenarios before recommending any product. See our hybrid LTC insurance guide for the full framework, and our carrier comparison page for how CareMatters fits alongside traditional and other hybrid options.

  1. Nationwide Life Insurance AM Best rating: AM Best maintains an FSR of A+ (Superior) and Long-Term ICR of "aa-" (Superior) for Nationwide Life Insurance Company and affiliates, stable outlook. Nationwide — Company Ratings; affirmed December 2023 per AM Best. BusinessWire — AM Best affirms life affiliates, December 2023
  2. CareMatters II 20% residual death benefit: CareMatters II guarantees a residual death benefit equal to 20% of the original specified amount, even if the full LTC benefit pool has been depleted by claims. Compare Long Term Care — Nationwide CareMatters II
  3. Informal caregiver benefit and plan of care requirement: CareMatters II permits benefit payments to informal caregivers including family members, provided a U.S.-licensed healthcare practitioner certifies informal care as appropriate in the plan of care. Skloff Financial Group — CareMatters II review, March 2025
  4. CareMatters II retroactive 90-day elimination period: Once the 90-calendar-day elimination period is satisfied, the first LTC benefit payment covers the prior 90 days (retroactively) plus the current benefit month. RiskQuoter — CareMatters II review; Skloff Financial Group — CareMatters II review
  5. CareMatters Together joint product: Nationwide CareMatters Together is a joint-life linked-benefit LTC product providing a shared benefit pool (48, 72, or 96 months of combined monthly benefits) for couples, with 100% cash indemnity, guaranteed premiums, and a death benefit. Issue ages 30–70. Nationwide — CareMatters Together
  6. 2026 HIPAA LTC per diem and premium deductibility limits: IRS Rev. Proc. 2025-28 establishes the 2026 per diem exclusion at $430/day and age-based eligible premium deductibility limits ($500/$930/$1,860/$4,960/$6,200). IRS Rev. Proc. 2025-28

Product features, AM Best ratings, and tax values verified as of June 2026. Benefit illustrations are examples only — actual values depend on age, gender, health class, and state of issue at time of application. Consult a licensed specialist for personalized illustrations.

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